At 18jl.com, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have as a player on our platform.
Six core principles that guide how 18jl.com handles your personal information
All personal data collected by 18jl.com is stored on encrypted servers with access controls that limit who can view your information. We use industry-standard SSL/TLS encryption for all data transmitted between your device and our platform.
18jl.com does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is shared only with trusted service providers who assist in operating the platform, and only to the extent necessary for those purposes.
We believe you have the right to know exactly what data we collect and why. This Privacy Policy is written in plain, accessible language so that every Filipino player on 18jl.com can understand how their information is being used.
You have the right to request a copy of the personal data 18jl.com holds about you at any time. You may also request corrections to inaccurate data or ask us to delete your data, subject to our legal and regulatory obligations.
18jl.com uses cookies to improve your experience on the platform. You can manage your cookie preferences through your browser settings. Essential cookies required for the platform to function cannot be disabled, but all non-essential cookies are optional.
18jl.com's data practices comply with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations as administered by the National Privacy Commission (NPC).
Important Notice: This Privacy Policy applies to all personal data collected by 18jl.com through the 18jlcom.net website and associated services. By registering an account or using the 18jl.com platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
18jl.com is an online casino and gaming platform operated under the 18jlcom.net domain, serving players in the Philippines. In this Privacy Policy, references to "18jl.com," "we," "us," or "our" refer to the operator of the 18jl.com platform. We act as the data controller in respect of the personal information collected through the 18jl.com website and services.
If you have any questions about this Privacy Policy or our data practices, you may contact us through the Support page or by emailing us at: [email protected]
18jl.com collects the following categories of personal information:
2.1 Registration Information. When you create an 18jl.com account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to create and maintain your account.
2.2 Identity Verification Documents. As part of our KYC (Know Your Customer) process, we may collect copies of government-issued identification documents (such as a PhilSys National ID, passport, or driver's license), proof of address documents, and proof of payment method ownership. These documents are required to verify your identity and comply with our regulatory obligations.
2.3 Financial Information. We collect information about your deposits and withdrawals, including the payment methods you use (such as GCash, PayMaya, BDO, BPI, or Metrobank account details), transaction amounts, and transaction history. We do not store full payment card numbers on our servers.
2.4 Gaming Activity. We collect records of your gaming activity on the 18jl.com platform, including games played, wagers placed, wins and losses, bonus usage, and session duration. This information is used to operate the platform, resolve disputes, and comply with regulatory requirements.
2.5 Technical and Device Information. We automatically collect certain technical information when you access the 18jl.com platform, including your IP address, device type, operating system, browser type and version, and referring URL. This information helps us operate and improve the platform and detect fraudulent activity.
2.6 Communications. We retain records of communications between you and the 18jl.com support team, including live chat transcripts, emails, and any other correspondence. These records are used to resolve disputes and improve our customer service.
2.7 Responsible Gaming Information. If you use our responsible gaming tools – such as deposit limits, session limits, or self-exclusion – we collect and retain information about your preferences and requests in order to give effect to them and comply with our responsible gaming obligations.
18jl.com collects personal information through the following means:
18jl.com uses the personal information we collect for the following purposes:
18jl.com processes your personal data on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173):
6.1 Service Providers. 18jl.com shares personal data with trusted third-party service providers who assist us in operating the platform. These include payment processors (such as GCash, PayMaya, and banking partners), KYC and identity verification providers, fraud detection services, customer support software providers, and cloud hosting providers. All service providers are contractually required to process your data only on our instructions and to maintain appropriate security measures.
6.2 Regulatory Authorities. 18jl.com may disclose personal data to Philippine gaming regulators, the National Privacy Commission, law enforcement agencies, or other government authorities where required by law or where we have a good-faith belief that disclosure is necessary to comply with a legal obligation, protect the rights or safety of 18jl.com or its players, or investigate fraud or other illegal activity.
6.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of the 18jl.com business, personal data held by 18jl.com may be transferred to the acquiring entity as part of the transaction. We will notify affected players of any such transfer and the privacy choices available to them.
6.4 No Sale of Personal Data. 18jl.com does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes.
18jl.com uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 18jl.com platform.
18jl.com retains personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements. In general:
When personal data is no longer required, 18jl.com will securely delete or anonymize it in accordance with our data retention procedures.
18jl.com implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit, encryption of sensitive data at rest, access controls limiting data access to authorized personnel only, regular security assessments and penetration testing, and staff training on data protection and security practices.
While 18jl.com takes data security seriously and implements robust protective measures, no system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 18jl.com will notify you and the relevant authorities in accordance with applicable law.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 18jl.com:
To exercise any of these rights, please contact the 18jl.com support team through the Support page. We will respond to all data rights requests within thirty (30) days of receipt, or within such other period as required by applicable law.
The 18jl.com platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to 18jl.com, please contact our support team immediately. Upon verification, we will take prompt steps to close the account and delete the associated personal data.
Some of the third-party service providers used by 18jl.com may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that afforded under Philippine law, 18jl.com will implement appropriate safeguards to protect your data, such as contractual clauses requiring the recipient to maintain data protection standards consistent with the Data Privacy Act of 2012. By using the 18jl.com platform, you consent to such transfers where they are necessary for the provision of our services.
18jl.com reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on the platform prior to taking effect. The date of the most recent revision is displayed at the top of this page. Your continued use of the 18jl.com platform following notification of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.
If you have any questions, concerns, or complaints about this Privacy Policy or the way 18jl.com handles your personal data, please contact us through the Support page. You may also reach our data protection team by email at: [email protected] (plain text – not a clickable link).
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. The NPC can be reached through their official government channels. 18jl.com is committed to working cooperatively with the NPC to resolve any privacy complaints.
Your privacy and security are our priority. Now that you know how we protect your data, join thousands of Filipino players enjoying a safe and trusted gaming experience at 18jl.com. Must be 21 or older to register.
18jl.com is strictly for players aged 21 and above. Please play responsibly.